The help and advice that Rishie and Veni offered as a first time buyer was so helpful. I know that if I have an issue or query I can call them and they will go out of their way to resolve it. They arranged an ear wax removal course and the relevant equipment, signed me up to Worldplay for my card payments and also facilitated an increase in credit limit with a supplier as our business was growing. They also introduced me to Chemys Ltd who provide specials and unlicensed medicines and whose service is great.

Previously, we had found that getting some queries resolved with some of our suppliers a challenge, but now our rep can help escalate and resolve any issues we have. She’s always on hand to assist which gives us peace of mind.
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Pharmacy Friends has aided our pharmacy in achieving better discounts through our suppliers and helped streamline our ordering processes, saving significant time and money every day. This enables me to focus on providing our patients and customers with the best possible service.

I received the monthly tender from Pharmacy Friends and noticed some really good prices. I contacted my account manager who visited me within a few days and explained how it worked and the benefits.

He helped me open up new supplier accounts and I began ordering the following month. Having the opportunity to order at the start of the month, saves a lot of time especially knowing I’m getting very good prices through Pharmacy Friends.

Pharmacy Friends and Drug Comparison has been the most effective business tool for my pharmacy.  To have a complete all in one portal to keep you updated with stock issues, prices and best of all management reports has helped me and my team save time and money.  This has been game changing in my growing business.  Ceri who demonstrated the functionality of the software is with you a 100% of the way. I would highly recommend this product. 

Since joining Pharmacy Friends I have been able to manage the buying across each branch much better. I manage my tender orders and daily ordering via Drug Comparison saving so much time.

As a result I have noticed an improvement in my margins allowing me to focus more on patient care.

I would like to thank Ceri for how hard she worked to make my transfer to Drug Comparison so seamless.  What initially seemed a complicated process, Ceri managed to simplify the transfer.  Her level of communication during the process was excellent and I would encourage anyone who is considering to transfer to Drug Comparison (through Pharmacy Friends) to let the process take care of itself with the help from Ceri. 

The personalized attention and responsive communication from Pharmacy Friends team have made our collaboration seamless. Whether it's addressing inquiries, resolving issues, or providing timely updates on market trends, Pharmacy Friends consistently demonstrates a commitment to excellence.

I am using Pharmacy Friends for 3 years now, the extensive range of products and the competitive pricing offered by their key partners have allowed us to optimize our inventory while maintaining a cost-effective approach. Their commitment to negotiating favourable terms with suppliers has undoubtedly played a pivotal role in our ability to provide quality healthcare products to our customers.

In an industry where margins and competition are ever-present challenges, Pharmacy Friends have proven to be a strategic ally. The collective purchasing power, combined with the industry insights shared, has empowered our pharmacy to navigate market dynamics effectively.

Overall, I want to extend my gratitude to Pharmacy Friends Group for being a reliable partner in our journey. Your dedication to supporting pharmacies like ours is evident, and we look forward to continuing this successful collaboration for years to come. Best Regards.

I wanted to take a moment to express my appreciation for the outstanding support and services provided by Pharmacy Friends. As a pharmacy owner, our partnership with your buying group has significantly contributed to the success and efficiency of our operations.

The efficiency and professionalism exhibited by Pharmacy Friends team have been noteworthy. Naveed's responsiveness to our inquiries and concerns, as well as the proactive communication about market trends, have demonstrated a genuine commitment to supporting our pharmacy's success. It's clear that Pharmacy Friends values its members and strives to foster collaborative and beneficial relationships. Best wishes